Bought it in the blue, which is a beautiful periwinkle. It is of the same quality as all of the other Club Monaco cashmere that I have bought over the years. This only (minor) complaint is that it did not come with extra thread, as the sweaters used to.

This sweater is so figure flattering and the neckline enables me to wear a necklace with it. The way it sits on the hips and skims the stomach is just perfect. I bought the gray and loved it so much I came back and bought each of the other colors.

I purchased the blue sweater it is so pretty and it looks very expensive.

On Thanksgiving, I purchased a sweater from your store, and it pains me to say that my experience since then has been far from satisfactory. I tried to wear the sweater for the first time last Saturday (01/27/24) and soon discovered a hole in the sleeve around the elbow area before I left home. This defect was quite unexpected and disheartening, considering my loyalty as a long-term Club Monaco customer.
In an effort to resolve the issue, I promptly visited the store to exchange the defective sweater on the same afternoon. However, the encounter with the store manager was extremely disappointing. Despite providing my purchase receipt and explaining the situation, she accused me of possibly causing the damage and refused to provide any solutions to this defect. Her unprofessional behavior and lack of empathy were surprising and disheartening, especially given my history as a loyal customer.
As a customer who has consistently chosen Club Monaco for its quality products and excellent service, this experience has left me questioning the level of commitment the company has towards its customers. The store manager's unwillingness to address the issue and her accusatory tone was not only unprofessional but also tarnished the reputation of the brand.

This sweater was lovely but didn't fit. My review is more for the company and customer service than the item itself.

I returned the items (received by CM warehouse at the end of October) and I am still waiting for my refund. I have called multiple times (often waiting on hold with no answer) and emailed. I was told that it can take up to 40 days to receive a refund after a return. 40 DAYS! I was not told of this when ordering or I wouldn't have made the online purchase. Today is day 40 and still no refund. When I finally reached someone today, they said that I would be put on a refund list and would need to wait another 7-10 business days.

I will not buy from this company again.